BOTY Surveys allow you to poll your customers and get feedback. BOTY preselects questions to include in your survey so that your survey keeps questions straightforward while minimizing the number of questions you ask. The survey is also designed to help respondents feel comfortable right from the beginning so that they provide useful answers.

 

To view survey results

 

1. Login to your Dashboard
2. Click on Survey
3. Click on Completed
4. Click on Results

 

There are a few things to know about surveys:

 

• You can send out 3 surveys per month. There will be an option to send out more surveys in the future.
• Sending the same survey over time is a good way to build a baseline in order to measure changes in your customers’ attitudes.
• You must wait 3 days to see survey results.