Everybody loves trivia. And once you add drinks and dozens of patrons, you're in for some good times. People love to compete, and with game trivia you can also cash in as people spend more money at your bar.

game trivia awesome bar


If you’ve thought about doing game trivia at your location, there’s a ton of reasons why you need to make it happen now. Here's how game trivia makes for an awesome bar.


People Come From Miles Around to Be There


One of the coolest things about hosting trivia nights at your bar is that people will come from miles around just to be a part of it. Not only do people love competing, they also love the prizes and cash that come along with winning.

While the trivia team members give their best answers, the bar crowd will also get a kick out of making fun of stupid-funny wrong answers and cheering on the people in the game. Having game trivia can also mean the difference between the majority of patrons staying for one round of drinks versus staying for the duration.



Turns Around Slow Weekday Nights


What better way to put useless knowledge to good use than to use it to bring people in the door on a slow Tuesday night? While most bartenders chalk up slow tips on weekdays to just a fact of bartender life, a well-planned game of trivia will get people in the door on the off days.

Here’s a pro tip: You can even hire an MC to shame people into staying longer by announcing bar specials during the game.


Brings Everybody Together


Under normal circumstances, strangers at the bar don't really have a reason to talk to each other. But suddenly when you add trivia to the mix, all bets are off. When game trivia night is on, suddenly you'll see a lot more people chatting it up about their favorite episodes of Game of Thrones.

With BOTY app, people can use their phones to participate in the trivia game rather than being bored and on Facebook. Make BOTY app and game trivia night at your bar the reason why Jane and Jim met and went on their first date!



Become Known for Something


So fancy cocktails or famous celebrities are simply out of the question for the crowd your bar usually attracts (or the bar owner’s budget). Don't give up! Your bar can still become known for something!

Instead, turn your bar into the only one in town that has a themed trivia night. As people show up to participate each week, you'll create your own versions of local celebrities. Treat them like rockstars and encourage teams to create their own unique team gear to generate the excitement.

Want to connect with people at your bar in a whole new way? Download the BOTY App on iTunes or Google Play for free!



Want to work as a bartender but don’t have any experience? Well, we’ve got good news and bad news for you.



The good news is; landing a job in the service industry is pretty easy. The bad news is; it may not be a bartending job right off the bat. Not to worry though, because we’ve got some tips for breaking into the industry.


Make Friends with Bartenders


By far the most important thing you can do to land yourself a sweet bartending gig is to befriend some bartenders. As with most industries, bars and restaurants are all about nepotism. If someone who likes you knows you need a job, the next time they hear of one they’ll recommend you.

If you don’t have any experience bartending, why not ask a friend if you can train with them? This may not fly in fine dining establishments but I know several dive bars where the bartenders train the occasional newbie.



Act Professional 


Just because bartending is a fun job in environments that are often relaxed and casual doesn’t mean you should be too informal. Bring a resume to interviews, dress professionally, and be on time. It sounds ridiculous, but just these three things will set you apart from the rest.


Hit the Pavement


I’ve gotten two bartending jobs by simply walking in with my resume (during non-busy times of course) and asking if the place is hiring. Yes, this is tedious and time consuming but it can pay off if you’re in the right place at the right time.


Start Small


If you’ve never bartended before you may need to start off in a different position such as barback or hostess. Then when a position opens up, you’ll be there to fill it. Don’t worry, turnover in restaurants tends to be high and an opportunity may arise  sooner than you think..


Skip Bartending School


Bartending school is widely laughed at in the service industry and the things you learn there rarely translate to reality. Instead, focus on getting actual training somewhere. Don’t worry about memorizing a million drinks, that will come with time. Bartending is about being efficient, friendly, and good in a team setting.



Don’t Skip Certifications


Many bars and restaurants require certifications such as a food handler’s license or TIPS certifications. These courses are cheap and not too time-intensive and employers love to see that on a resume

Got any other tips? Let us know!


Want to connect with people at the bar in a whole new way? Download the BOTY App on iTunes or Google Play for free!



An apple a day keeps the doctor away, but what about an appletini? Is there a correlation with health benefits and drinking alcohol?


Health Benefits Drinking Alcohol


People love to debate. And alcohol’s so-called “health benefits” have been under scrutiny for years. I’m sure you’ve heard or even voiced some of these common refrains: Is red wine really good for you? How often is too often? Can alcohol help you lose weight? Ryan threw up on me again. (OK, maybe not that last one.)

Some of these questions are difficult, if not impossible, to answer. But let’s give this a shot. If we’re trying to determine the health benefits of alcohol, we need to start by looking at whether “healthy” drinks exist, as well as whether drinking in moderation is medically advisable.


“Healthy” Drinks


“Healthy” is a highly subjective term. With drinks, as well as with food and non-alcoholic beverages, the term “healthy” is usually used to refer to one of two things: 1) few calories, or 2) high nutritional content.



Let’s look at calories, first. Naturally, calorie counts vary dramatically among alcoholic beverages. To give you an example, a Miller Light averages 96 calories per 12 ounces, while a martini averages 295 calories per 4 ounces. That’s a huge difference, folks.

As a result, people trying to lose a couple of pounds typically prefer straight alcohol or simpler combinations over cocktails. The biggest problem with this, though, is that low-calorie drinks on a whole aren’t particularly flavorful and have very little nutritional value. Take a vodka soda, for instance; the drink averages 96 calories per 1.5 ounces but offers little taste and even less enjoyment. Is it healthy? Not exactly.

Which brings me to my next point: Are there any drinks with high nutritional content?

Indeed, many cocktails contain lower alcohol levels for the sake of healthier fruit components, but sugary juices carry hefty disadvantages in the area of calories. Mimosas, for example, have somewhat high nutritional content. But the orange juice in them—though packed with Vitamin C—doesn’t come without caloric compromise. You’re basically better off just eating actual fruits. So, healthy? Debatable.

At this point, I assume you’re probably thinking, “Well, what about red wine? It’s made from grapes, so surely it has some health benefits, eh?” The truth is that the health benefits of red wine are contentious. Despite numerous studies claiming wine can be used as a preventative measure against heart disease and other ailments, none of these reports have been conclusively proven. The American Heart Association agrees: “The linkage reported in many of these studies may be due to other lifestyle factors rather than alcohol.” Great—another dead end.


Drinking in Moderation


The second concern, then, is whether it is healthy to drink or begin drinking alcohol at all.

Let’s get something straight: Nobody needs to drink alcohol. Alcohol isn’t on the food pyramid, squeezed in-between vegetables and meats and rice. That being said, it isn’t the worst thing to consume, either. In its chapter on alcohol consumption, the Dietary Guidelines for Americans states, “If alcohol is consumed, it should be in moderation—up to one drink per day for women and up to two drinks per day for men.”

So, moderation is key, right?

Well, not exactly. The guidelines go on to say, “The Dietary Guidelines does not recommend that individuals who do not drink alcohol start drinking for any reason.”



And the American Heart Association agrees: “The American Heart Association cautions people NOT to start drinking ... if they do not already drink alcohol.”

Most sources, it seems, echo the somewhat contradictory opinion that while alcohol should essentially be avoided, moderate drinking isn’t likely to result in any long-term health consequences.


Conclusions (or Lack Thereof)


When it comes down to it, what and how often you drink is completely up to you. Alcohol, though perhaps not the healthiest drink in the world, isn’t going to hurt you in the long run, but it certainly isn’t going to guarantee a longer lifespan, either.

Still, nobody can predict the future. Maybe you’ll turn out to be the next Antonio Docampo Garcia and live to be 107 by chugging four bottles of wine a day.

Or maybe not.


Want to connect with people at your bar in a whole new way? Download the BOTY App on iTunes or Google Play for free!


We’ve all said some stupid things at the bar, and especially when we’ve had too much to drink. However, your bartender should not be the person you say it to. Know what to say and what to never say to a bartender.


Never Say to Bartender


Being in a bar is one of the major advantages of being an adult.  And bartenders have the benefit of working in these sacred places.  We, the customers must behave like adults and respect these gatekeepers of fun.

Here are a few of the things that your local bartender can tell you they would rather not hear you say.



“Make me a drink.”

– Oh, sure thing.

Bartender: Here’s my favorite, a drink called a Red Devil.

Customer: No I’m allergic to Vodka.

Bartender: Oh, ok.  Here’s a Yuengling.

Customer:  I’m on a diet so beer is out.  What else do you got?

Bartender: How about a mojito?

Customer: Nah I need something a little stronger.

Sure, let me just spend all night trying to figure out what you want instead of you just telling me so I can help other customers.  Make up your mind and stop being so indecisive when you go to the bar.



“I know the owner of this place.”

– Great, so do I.

What’s your point?  If you truly do know the owner, then you know that they have to pay bills just like you and me which means you pay for your drinks just like everyone else.  I’m expected to give you good service, you tip, and everyone has a good night.



“How do you not have …?”

– We are the bartender, not the owner.

We most likely do not know why we do not have what you want.  Even if we do, we have other customers we need to take care of and don’t have time to explain the complex financial decisions that led to the owner/manager deciding to not carry that particular drink in stock.  You’ve been drinking and it’s pretty loud in here so it’s going to be hard for you to hear and comprehend what I am trying to tell you anyway.  So, please just suck it up and pick another drink, okay?




“Make it really strong.”

– Sure, we will go ahead and over-pour and risk our job just for you.

Not a problem.  I mean nobody else wants more for their money, right?  The owner doesn’t have an overhead, right?  Here’s the thing… If you are someone we would be willing to risk our job for by “hooking up,” you wouldn’t need to ask us for the favor, not to mention you would respect us enough not to put us in the awkward situation by asking us to do so for you.  We have set standards as far as how much we pour and our jobs depend on our accuracy and reliability.



“What’s cheap here?”

– What this translates to us is “for future reference, avoid serving this person like the plague, because my tips, if any, are going to be horrible.”

We get it, you’re on a budget.  However, what is “cheapest” may not be what you like to drink, nor have we memorized the prices of every single drink we have.  The safe bet is to order a draft beer which is cheaper than the bottle, then mixed drinks and wines coming in last.  Please DO NOT expect us to go over to the touch-screen and look at several drink prices for you while we are attempting to serve other people.



“Can I get your phone number?”

– Sure, let me go ahead and give a stranger here at my workplace my number.

What possibly could go wrong with that?  I give you my number and if things don’t work out, every time you come to the bar, we get to awkwardly see each other every time!  If you really want to get to know the bartender, instead of asking for our phone number, give us yours.  Don’t ask us if we want it, just write down your name, put it on a piece of paper, and give it to us.  If for some reason you caught our interest, you’ll hear from us.  If you never hear from me, understand this is where I do my business, not pick up dates.  


Want to connect with people at your bar in a whole new way? Download the BOTY App on iTunes or Google Play for free!



Have you ever just sat back and observed the different personalities that come in the bar? People are fascinating and when alcohol is involved they become even more so. From the hip, trendy bar customers to the every day regulars, there is never a dull moment at the bar. 


Bar Customers


Here are 7 different types of bar customers.


The Sophisticated Drinker


These bar goers are usually easy to spot. Their high-end clothes and trendy personalities usually shine through. A sophisticated drinker is typically into top of the line drinks like scotch, bourbon or dirty vodka martinis. However, they also may like a good red wine or a craft stout beer. Bartenders seem to like a sophisticated drinker.

It always impressed them when you order a good, classy drink. So, if you want to score points with your bartender, order their favorite scotch on the rocks or a gin and tonic. But a word of caution, being a sophisticated drinker is not cheap. It costs money to sling back those expensive drinks all night.


The Manly Drinker


A manly drinker is your beer drinker that frequents bars during big sports games or any other big event. Typically he never drinks alone. A manly drinker will have three to five of his buddies or co-workers with him. Drinking for them is so much more fun when you have buddies with you.

The manly drinkers will most likely hog one side of the bar or a pool table, but preferably they will be on the side of the room where they can see a television. In the eyes of a manly drinker nothing is better than a cold beer and big game. It doesn’t matter what type of beer they are drinking, as long as it is beer. Occasionally, when the game is going well they may order a round of shots.


The Lover of Wine


These are most oftenly beautiful ladies who have a good palate and a taste for high-end drinks. There are three different types of wine lovers:The Red Wine Drinker: The red wine drinker typically will only like deep red, full body wines. They seem to have a passion for life and are very loyal to their friends.

-----The Red Wine Drinker: The red wine drinker typically will only like deep red, full body wines. They seem to have a passion for life and are very loyal to their friends.

-----The White Wine Drinker: The white wine drinker is usually a somebody who just started to take an interest in wine or the girl who is mainly likes sweet drinks. This wine lover is a lot of fun to hang out with and a bit of flirt.

-----The Wine Connoisseur: Now the wine connoisseur is a true wine drinker who will order a fine wine regardless if it’s red or white. This type of wine drinker knows what goes into a great wine and will test your knowledge of the wine.Also, The wine connoisseur has a great palate and knows what he or she likes.

No matter what type of lover of wine a person is, one thing is for sure they tend to enjoy the finer things in life and they tend to not rush through life haphazardly.





The Shot Master


This type of bar goer loves to have shots. It doesn’t matter what the shot is. He or she is a thrill seeker and knows the fastest way to a buzz is a by downing few shots. The shot master is always the life of the party. They love anything from Irish Car Bombs to a shot of Jack or even the popular Jaegar bomb. You have to watch out for these guys though, like that saying goes,‘1 tequila, 2 tequila, floor’, too many shots can mean trouble.


The Girlie Drinker


The girlie drinker is your average woman who likes a good daiquiri, margarita or a good mixed drink. Many of these drinkers love their vodka and red bulls or Tequila Sunrises. These are usually the fun ladies at the bar and can typically be found in the corner surrounded by 6 or 7 of their closest friends, giggling and having a good old time.


The Big Spender


This guy is usually harder to spot in crowd, at first. He tends to blend in well and starts out drinking slowly. However, after a few drinks he starts buying rounds for everyone while he flaunts his money. He quickly can become the life of the party until his money runs out. This is the guy you want to be friends with, because everyone likes free drinks.


The Drunk


This is a bartender’s least favorite customer because they know sometime by the end of the night they will be babysitting this bar goer. The drunk has no real preference to what he is drinking as long as he is drinking. As a drunk starts drinking they got louder and more rambunctious. They eventually lose all ability to think with common decency and will hit on anything in a 5-mile-radius.Often times they can become argumentative and start fights. Beware of the drunk. He could be a regular or he could be the new guy, you never know. Either way his nights always end in disaster.

Bars are filled with many different personalities. This is the reason why bartending is such an interesting job. Everyday you get to meet people, with different personalities, preferences and experiences. Everyday is a new, interesting day as a bartender. 


Want to connect with people at the bar in a whole new way? Download the BOTY App on iTunes or Google Play for free!



In the service industry your coworkers are everything. They are your friends and family; the people you spend the most time with every week. They are your outlet for stress and your shoulder to lean on.


horrible coworker


Most of the ride-or-die friends are people you met while serving or bartending. They are a diverse group of wonderful individuals who have make life worth living. However, not every coworker will be so great.

Sometimes you come across that one person who can completely change the environment in a room and just make everybody miserable. Maybe they’re always grumpy and complaining or just downright rude and obnoxious.  Here are some tips for how to deal with that one employee that every restaurant seems to have.





Don’t Indulge Them


A little server-to-server venting is always great.  However, as soon as you walk in for your shift you don’t want to be met with a barrage of complaints and gossip.

One very effective way I’ve found to deal with someone like this is to simply walk away.  Make a polite response and a quick exit.  Over time, hopefully they’ll get the hint that you’re not the person to go to with every little gripe.


If They’re Rude to You, Call Them On It (Politely)


A little snap here and there isn’t necessarily cause for concern.  But, if someone is overly mean or bullies you time and time again, you don’t have to stand for it.

Try to tell them you’re unhappy by using “we” phrases that diffuse the blame so they don’t feel attacked.  Go for something like, “Hey, I know that sometimes we get really stressed and are mean to each other but let’s try not to do that so much.”  Or, “I really love being your friend, but it bothered me when you said XYZ.”

Most people avoid conflict at all costs, so a lot of times bullies will back right down if they see you’re willing to have a discussion.


Don’t Gang up on Them


It can be tempting to enlist your other coworkers in the battle against The Awful One, but you should resist.  If coworker A feels like everyone’s talking behind their back and deliberately excluding them from things, it’s not great incentive to change is it?

Try and stay professional and resist throwing shade.  “Kill them with kindness” sounds cliché, but by rising above the situation, you can encourage them to do the same.


Practice a Little Bit of Introspection


While we’re not saying this is your fault, a little self-examination never hurt anyone.  Is there something you could be doing that triggers your menacing coworker?  Why not ask them?  Try, “Hey it seems like it really bothers you when I don’t restock the fruits.  I’ll try and be better about that.”

Also, sometimes that horrible coworker may be dealing with a problem that you know nothing about, making them extra sensitive.  While you don’t have to listen to them complain about inane things, sometimes the issue might go a bit deeper than you think.




Go to Your Boss


While not all situations necessarily merit manager interference, some do.  If someone is constantly harassing you or hasn’t responded to any attempts at informal conflict resolution, it may be time to go get the boss.

Having difficult coworkers is the reality of any job, but if you feel a line has been crossed, tell someone. This is always a better option than gossiping about the individual.

Remember, you deserve a safe and harassment free work environment!  Always ask for help if you need it.


Want to connect with people at your bar in a whole new way? Download the BOTY App on iTunes or Google Play for free!



I’m sure we’ve all been in those situations where we’ve seen unruly behavior at a bar. And you watch the bartenders suffer through it all. If you are a newbie and not sure of the proper conduct to follow. Here are 5 things that you don't ever do at the bar.


.Don't Ever Do These 5 Things at the Bar



Beg for Drinks at Closing Time



There’s a reason why it’s called closing time. That means that the bar is done for the night.  While you are leaving the bar at 3am, the bartenders and other staff have to stick around for an hour or so. They are left cleaning up and stocking the supplies for the next day. So don’t be that unruly person who begs for more drinks when it's time to go.



Make a Mess



Don’t be the person that rips up coasters and labels and leave scraps all over the floor. This is just extra trash the bartenders have to clean up at the end of the night. Be respectful of the bar and remember that it is a work establishment, not your living room.



Throw Money



Don’t be the person tossing money or your ID on the bar.  Making it rain may work at the strip club, but not at the bar.  If the bartender has their hand out to accept your money or ID, do not be a jerk and throw them onto the bar. For one it is very rude and disrespectful to the bartender. And two you will probably have to wait a very long time for your drinks to arrive.


Make your Drinks Stronger



Listen, do not tell your bartender that your drinks are not strong enough. Mixing drinks is all about ratios and if your drink is not up to your standards, it probably means that the bar has pre-specific liquor amounts to use on a particular drink. If you find that you would like your drink stronger ask for a ‘double’ which means you will have to pay extra for it.


Use your Glass as a Trash Can



Please do not put your trash in your glass. I know some people who do this thinking it will make things easier for the bartender to clean up. But it actually makes it more difficult. Someone has to take the time and effort to scrap your old food and napkins/coasters/paper out of the glass. So please just remember that the next time you try to help, you’re making it worse.

You have to remember that a bar is a place of work not your living room and that the staff are employees not your servants. Treat the bartenders with the respect they deserve, be kind and courteous, don’t become too intoxicated, and know what it is you want to order. If you are new to the bar scene, just remember these few things of what not to do and you should be able to have an enjoyable night.



Want to connect with people at your bar in a whole new way? Download the BOTY App on iTunes or Google Play for free!


Do you love mixing drinks for people and showing off in the kitchen? 


Love Mixing Drinks


Do you enter a bar and find yourself wishing you were the one sliding perfectly-filled-to-the-brim beers across the counter one after another, no skill involved?

If you answered with a proud “hell yeah,” then it sounds to me like you’re thinking of becoming a bartender.

But what exactly do you have to do to become one (other than pray you get hired)? While no formal education or certification is required to perform the job, aspiring bartenders must be knowledgeable about both alcoholic and nonalcoholic drinks, as well as learn how to cater to a variety of customers.

Still interested in the job? Let’s take a look at some easy ways to prepare yourself for a bartending position. Oh, and don’t stress out—none of these require you to fork out money for a training program.


Step 1: Be an Extrovert


First things first, you can’t expect to become an awesome bartender without developing a seriously awesome personality. Now, don’t try to change what makes you you; instead, focus on honing your gregariousness. Go out often, whether it’s to bars, restaurants or that crappy nearby mall. Make goals to converse with new people every day (and by converse, I mean saying something besides “hey”). The more comfortable and friendly you are with strangers, the more likely future customers will fall in love with your laid-back attitude.


Step 2: Research Drink Recipes


Good bartenders don’t just know drinks—they live and breathe them. And the best way to become an alcohol connoisseur is by setting aside time to study the culinary-like skills of taste, balance and presentation. You don’t have to sign up for a course either; just hop online for a drink recipe, buy the ingredients and start practicing at home. Eventually, your friend group will be nicknaming you “that guy/girl who makes really good drinks.”


Step 3: Go to Bars


A simple but often overlooked asset, bar-going experience will give you a practical overview of what bartending encompasses during a typical work shift. Make sure to visit bars at all times of day, too—twilight, happy hour, 10:06 in the morning. You’ll start to see when you can expect certain types of customers and what kind of personas work best with whom.



Step 4: Become a Night Owl


Not all bartending positions will require you to work super late into the night, but most will necessitate some night-owl-like habits, especially if you’re planning to work at nightclubs or popular party destinations. In other words, if you’re a morning person, start sleeping in!


Step 5: Gain Customer Service Experience


I know not everyone wants to hear this, but getting a part-time retail gig is a good indicator of whether you’ll be able to handle the customer service aspect of bartending. Some people forget bartending isn’t all just about making fancy drinks and whipping them out faster than lightning. What it’s really about is creating a good atmosphere. Your face is what people will associate with that particular bar, so smile, enforce the rules and be polite at all times. And when you finally become a bartender, top off your skills by being able to make one hell of a margarita.


Want to connect with people at your bar in a whole new way? Download the BOTY App on iTunes or Google Play for free!


Being a bartender can be a pretty fun and enjoyable profession. It can also be pretty lucrative given the right approach. 


bartender following


Being as though the majority of a bartender's income comes from tips, it is important to provide excellent service and leverage the very best customers to build a good bartender following.

A considerable amount of bartenders get into the profession as a second or third job, yet many are left wondering how to turn that part-time bartending gig into a real money maker.  Well the best way to do that is to get the very best tippers to come back to see you over again and to get customers to refer others to you.   So how do you build that loyalty and a following with customers?  



First impressions are the best impressions



It is important to know that first impressions are lasting impressions.  There are 3 rules to follow with any customer.

     1.  Greet the person as soon as they sit down.  Acknowledging their presence right away helps them feel valued and important.

     2.  Ask them for their name and tell them yours.  Be sure to remember their name and address them by the name they provide when taking their order and engaging in dialogue.

     3.  Ask them one simple question, "how is your day going?"  Even though you may not truly care, saying this will get them to think that you do care and this goes a long way in customer retention.




Take it serious


No matter how you got started with bartending, or how you view the job long-term, it is a profession and needs to be taken seriously.  Be sure to do the following:

Be professional


Bartending is your job and you must be competent person at all times even in a bar environment. This doesn't mean you can't have fun, just means you have take your profession seriously and continue to improve your craft.

Don't make things too personal


It's important to get to know the customer and that means that some conversations may get personal.  It's pretty common for this to happen in a bar setting, just be careful about sharing too many details about your personal life.  Be sure to protect you and your brand while learning as much about the customer that's useful.

Good service can equal good tips


It is common that good service equals good tips.  Smile often, listen, and set expectation from the start.  Yes it is hard to provide quality service and meeting all the different customers demands at the same time.  But by setting expectations and doing so with a smile, people will understand and not get frustrated if things are taking longer than they expect.  They will appreciate that you took the time to explain.

Create and track weekly income goals


Figure out how much you want to make during each shift.  Take into the consideration the following factors:

Once you factor in this, factor how much you can make for each scenario.  For example, with morning shifts you typically make $300 vs. $450 at night.  Now you've determined how much you should make during each type of shift, write down you weekly income goal and then compare how much you made at week's end.

 For example, your monetary goal for the week may be $350 for a morning shift and $500 for a night shift. At the end of the week you made $375 in the morning and $450 for nights.  You can download this spreadsheet to keep track of your goals vs. actual income earned.  The objective is to figure out expected vs. real income.  Once you start tracking and monitoring, you can decide if you want to raise or lower your goals weekly/monthly/yearly.  Set weekly goals that challenge you and track them moving forward.



Figure out the Good, the Bad, the Ugly, and the Influencers



It is important that you learn who your customers are and do so quickly.  There is a reason why they visited the bar so you figure out why by listening effectively.  From there, mentally place them in 4 distinct buckets to determine who will get the majority of your time when you get some down time.

The Good


The good customers tip well because they recognize the value of a good bartender.  You will know who they are and if you show them great service, they will be back to tip well again.  Spend the majority of your time in conversations with this type of customer.

The Bad


The bad customers may not tip well.  They probably are not bad people, they just may not understand the value of a good bartender.  Listen closely to their concerns and leave the door open for a return.  They will take more time to win over than 'the good' so spend time conversing with them but not as much as 'the good' customers.

The Ugly


The ugly customers may not tip at all.  Provide good service but don't spend much time in conversations with this type as they will waste your time.  You don't have much time with customers so make it count.  And don't feel you can ignore this customer completely as others are watching.  Be sure to treat all customers with your professional respect, just don't spend too much time with 'the ugly.'

The Influencers


The influencers are potentially your biggest assets.  They may not tip good or bad, but if they like you and appreciate your service, they will tell others about you and that means more referrals coming through the door and more money in your pockets.  If someone visits you at the bar as says, "Susie told me about you," this shows the referrer is an influencer.  Be sure to spend time with an influencer almost as much as you do with 'the good' and don't be bashful about letting them know that referrals and good tips are welcome.

In part 2, we will go into more details of how to build a following as a bartender.


Want to connect with people at the bar in a whole new way? Download the BOTY App on iTunes or Google Play for free!



Hey you, be sure you know your rights like you know your drinks. 


Right Drinks Bartender


If you’re a bartender, you’ve seen it all: the drunks, the fighters, the pukers, the bubbly late-night bar crawlers. Part of you loves your eclectic customers, and the other part of you really wishes you could kick a few of these people out, given the opportunity.

Or, rather, given the right.

Figuring out when it’s totally okay and totally not okay to refuse service to a customer or force one to leave a bar is a gray area for a lot of bartenders. And it’s not your fault—the laws governing bars and pubs differ by state and establishment.



You should never find yourself questioning your decisions, especially when it comes to the safety of your coworkers, your customers and yourself. These rules might be confusing and overwhelming, but they’re your rights—and, yes, you have a right to know them.


When is it legal to exercise your rights?

In the United States, bartenders (i.e. establishments) have the right to evict disorderly persons from public premises. But sometimes you’ll be faced with evicting less belligerent and less conspicuous types of people for other reasons equally justifiable.

While specifics vary by state law, here are a few circumstances in which you are (almost always) allowed to ask customers to leave:


And when it comes to the fun part of your job (e.g. making alcohol taste good), bartenders can legally refuse to serve alcoholic beverages to the following types of customers:

Now that we know the basics, it’s time to delve into the specifics. What’s the easiest way to figure out your rights as a bartender?

The simplest methods are to check your handbook and ask your superior, but neither of these resources gives you the breadth of legal information expounded in your state’s statutes—which are surprisingly pretty easy to find. All you have to do is hop online and visit your state’s legislative website by searching for YOUR STATE + LAWS. (Hint: You’ll know the site is legitimate if it ends with .gov versus .com or .org.)

Once you land the correct site, search for laws regarding public accommodations, establishments, disorderly persons or eviction.

For example, according to Texas statutes, the term “disorderly conduct” applies to any of the following situations and people:

While the above examples are perfectly legal circumstances to ask customers to leave, be aware of your choices and the overall atmosphere when exercising this particular right. The last thing you want to do is ask someone to leave due to a perceived personal prejudice. In other words, don’t be a sexist, a racist or a homophobic jerk—and definitely don’t seem like you’re one, even if you’re not.

For the most part, anti-discrimination laws sound a lot like this one taken from a Florida statute: “All persons are entitled to the full and equal enjoyment of the goods, services, facilities, privileges, advantages, and accommodations of any place of public accommodation without discrimination or segregation on the ground of race, color, national origin, sex, pregnancy, handicap, familial status, or religion.”

Sometimes, though, these laws can be hazy. Such is the case with a pregnant woman who was asked to leave a bar back in 2011 simply because of the fact she was pregnant. No, she wasn’t drinking alcohol—just water. So was kicking her out an appropriate response, or was it downright discriminatory?

That’s where the infamous gray area comes into play again. As a bartender, you have to make judgments about certain situations, but you can’t just assume a customer is a liability without law, a handbook or common sense backing you up.



So study up, research and know your rights. You’ll be thankful you do when that one potentially problematic customer comes strutting in.


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Bartending is a lifestyle all of it’s own. In order to survive busy nights behind the bar, you not only have to take care of your customers, you have to take care of yourself.


Busy Nights Bartending


Much of this could be considered common knowledge, however, sometimes in this fast-paced world, you tend to put your needs on hold while putting the customers first.

There are 7 tips that will help you get through a hectic night of bartending while still taking care of your own needs.




1. Be Prepared


Not every situation can be planned out. However, if you know how to prepare yourself and your bar for a busy night, you are one step ahead of the game. Being prepared for a busy night includes:



2. Bring Snacks


Everyone knows breaks are few and far between when you are behind the bar. Most seasoned bartenders know that having a quick snack such as trail mix, fresh fruit, an energy bar or a protein packed tuna sandwich will keep you going until you can slip away for a break. However, be sure to know your establishment's policy about food behind the bar before you bring it in.


3. Set Your Tools in the Right Place


Bartending, especially on a busy night is a strenuous job. In order to work efficiently you need to have your bartending tools arranged in a way that you can use them fast and with ease. It’s very important to know exactly where everything is and have items in a specific order which will allow you to do your job without fumbling for objects. There is a french saying ‘mise en place’ meaning everything in it’s place. If you always have your items in a specific place that makes sense, you will develop a habitual serving pattern that will allow you to serve drinks in an efficient manner.


4. Drink Plenty of Water


There are some bars and clubs that allow the bartenders to have an occasional drink with customers. Be sure to pace yourself and drink plenty of water between drinks. Nobody likes a boozy bartender. In fact, if someone orders you a vodka shot, it’s okay to fill your shot glass with water to give the illusion that you are drinking with your customers. On another note, even if you are not drinking with your customers, a busy environment can quickly dehydrate you. Drinking water will keep you going strong all night.


5. Learn Good Bartending Techniques


Multitasking is a critical skill to have success as a bartender. It’s even more important on a busy night. It’s essential to know different techniques that will allow you to quickly mix drinks and get onto the next customer quickly. Here are several techniques to learn and practice, if you don’t do them already:


6. Be Alert and Anticipate


You can’t plan everything, however, you can be aware of your surroundings. Being alert and anticipating customers needs ahead of time will help your night go smoothly. If a customer's drink is almost empty be ready to get mix another one. If you see a customer who looks like they had too much to drink, offer them water or be prepared to cut them off. Anything can happen on a busy night, so if you are alert you will be able to anticipate the next step and prevent disasters.



7. Find Time For a Break


During the busiest nights, even the best bartenders get tired. Sneaking out for a quick break can be a challenge when the tips are flying in and the counter is deep with customers. However, even a five minute break will refresh you and keep you going until closing. Bartending is hard work, but it’s not slave labor. Take care of yourself, so you can take care of your customers.


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Depending on where you are in the world, tipping varies. In the United Kingdom, you don’t tip in cash, but you would offer your bartender a drink. In Japan, tipping is an insult.  


tipping bartender


But, if you are in the United States and Canada, tipping is expected. Here are some of my top tips for tipping bartenders.

No one ever gets poor because of a generous tip.  Basically, tipping is a way of showing appreciation for the excellent service and attention from your bartender and besides, lack of tipping is just bad karma.



While considering how much to tip for your bartender, it is important to remember that they rarely receive health insurance or paid leave. In reality, a bartender position offers very little job security. And the lack of this steady income along with the lack of benefits is why bartenders rely heavily on their tips, in order to pay the bills.


Tips for Tipping Bartenders


“Do” and “Don’ts”


1.  Don’t hold the bartender personally responsible and dock his/her tip.  If you have to wait a while before being acknowledged and served, understand that a busy bar just means that you have entered a good establishment.

2.  Do tip per drink.  $1 to $2 for a draft beer is customary, more complex drinks should be tipped $2 to $3 each.  Basically, the longer the bartender spends on preparing your drink, the higher the tip should be.

3.  Do know when to tip more.  Happy hour is time to enjoy discounted cocktails, but tipping should be increased, as the bartender’s time is not discounted.  $2 per drink is appropriate in these situations, and if you are paying via a credit card, then a 25% (instead of the standard 20%) tip is appropriate and appreciated.

4.  Don’t point out your tip to the bartender.  We know that you want to be recognized for your generosity, and believe me; a good bartender knows who is leaving how much.




“Don’ts” and “Do”


5.  Do tip more for over-the-top customer service.  If your drink was made perfect, and service was quicker than expected, it is advised to reward the bartender for this extra attention to detail.

6.  Don’t leave money on the bar, as this is considered a tip for the bar-back and bartenders.  Only leave money on the bar that is intended as tip, all other cash should be promptly put back in your pocket.



7.  Don’t make any excuse for not leaving a tip.  If you do not plan on tipping, just leave quietly, and avoid embarrassing yourself.  Some popular excuses that bartenders have heard include, but are certainly not limited to:


Want to connect with people at the bar in a whole new way? Download the BOTY App on iTunes or Google Play for free!



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